The Hat Lady is coming!
Anne Ballard is former Founder and President of Universal Management Company, as well as President 2015 and 2016 of the GASSA- GA Self Storage Association, and past Board member of the SSA- Self Storage Association as well as Senior Faculty member for the SSA’s Regional Supervisor’s program. Universal manages Self Storage facilities in Georgia, Virginia, South Carolina, North Carolina, Louisiana, Alabama, Florida, Tennessee, Colorado, New York, Pennsylvania, California, Kansas and Oklahoma.
Anne is now President of Marketing, Training and Developmental Services for Universal Storage Group; a new entity created in late 2012 from a merger of Universal Management with RES Management a South Carolina based storage Management Company. USG now manages and consults to 60+ US and International facilities. Anne serves on the Board of Directors for USG.
Industry activism is an integral part of Anne and Universal’s decades of storage experience and service. From co-authoring the Georgia copyrighted Rental Agreement and Employment Agreement, to assisting in 4 changes to the Georgia Self Storage statutes that resulted in changes beneficial to Georgia operators, to facility planning, feasibility studies, design, start ups and operation.
She has been a frequent speaker at SSA and ISS conventions and workshops for more than a decade. She also has spoken to numerous state and International storage organizations including Texas, Massachusetts, Washington, Wisconsin, Alabama, Louisiana, Pennsylvania, Arizona, Maine, Idaho, Missouri, Georgia, as well as in England, Germany, Spain, and the Australasian Self Storage Association. USG has won the coveted Best Manager Training award from Inside Self Storage’s Best of Business awards five times. 2012, 2013, 2014, 2015 and 2017.
Anne directly provides training, marketing, design and planning services for Universal’s management and consulting clients. Universal provides full service management, marketing and financial accounting to its property owners. Universal has been consistently ranked among the Top Operators in both the Mini Messenger Magazine and Inside Self Storage Magazine for over a decade.
Having written articles for numerous magazines and state associations for many years, Anne’s book, The Hat Lady Speaks, Marketing and Managing Self Storage is published by MiniCo, publisher of Mini Storage Messenger, Self Storage Almanac and the sponsors of her webinar Master Class Series.
Universal has also won more Facility of the Year trophies than any other management company.
You can find Anne on LinkedIn, Facebook and on USG’s website.