Fall Meeting is coming up October 25 in Hallowell.

2018 Conference March 22 & 23

Schedule, registration info and brochure coming soon!

Some of the vendors you’ll see there:


To book your room: Hotel

We’re so excited to have Anne Ballard speaking!

The Hat Lady is coming!

Anne Ballard is former Founder and President of Universal Management Company, as well as President 2015 and 2016 of the GASSA- GA Self Storage Association, and past Board member of the SSA- Self Storage Association as well as Senior Faculty member for the SSA’s Regional Supervisor’s program.  Universal manages Self Storage facilities in Georgia, Virginia, South Carolina, North Carolina, Louisiana, Alabama, Florida, Tennessee, Colorado, New York, Pennsylvania, California, Kansas and Oklahoma.

Anne is now President of Marketing, Training and Developmental Services for Universal Storage Group; a new entity created in late 2012 from a merger of Universal Management with RES Management a South Carolina based storage Management Company. USG now manages and consults to 60+ US and International facilities.  Anne serves on the Board of Directors for USG.

Industry activism is an integral part of Anne and Universal’s decades of storage experience and service.  From co-authoring the Georgia copyrighted Rental Agreement and Employment Agreement, to assisting in 4 changes to the Georgia Self Storage statutes that resulted in changes beneficial to Georgia operators, to facility planning, feasibility studies, design, start ups and operation.

She has been a frequent speaker at SSA and ISS conventions and workshops for more than a decade.  She also has spoken to numerous state and International storage organizations including Texas, Massachusetts, Washington, Wisconsin, Alabama, Louisiana, Pennsylvania, Arizona, Maine, Idaho, Missouri, Georgia, as well as in England, Germany, Spain, and the Australasian Self Storage Association.  USG has won the coveted Best Manager Training award from Inside Self Storage’s Best of Business awards five times. 2012, 2013, 2014, 2015 and 2017.

Anne directly provides training, marketing, design and planning services for Universal’s management and consulting clients.  Universal provides full service management, marketing and financial accounting to its property owners.  Universal has been consistently ranked among the Top Operators in both the Mini Messenger Magazine and Inside Self Storage Magazine for over a decade.

Having written articles for numerous magazines and state associations for many years, Anne’s book, The Hat Lady Speaks, Marketing and Managing Self Storage is published by MiniCo, publisher of Mini Storage Messenger, Self Storage Almanac and the sponsors of her webinar Master Class Series.

Universal has also won more Facility of the Year trophies than any other management company.

You can find Anne on LinkedIn, Facebook and on USG’s website.

Winter Meeting is coming up!

(photo credit: YELP)

January 18, 2018 at 5:30 at The Muddy Rudder Restaurant in Yarmouth, ME.

Please RSVP via Facebook or email to

Stay warm and safe!

You Can Book Your Conference Hotel Room

Maine Self Storage Association’s annual conference will be held in South Portland on March 22 and 23, 2018.

We have secured a block of rooms at the Double Tree by Hilton.

You can book your rooms now (cut off is March 1) for $115 per night HERE.

If you prefer to do it by telephone, please use Reservation’s phone number: 1-800-560-7753, mention the Maine Self Storage Association

Hotel’s website: DoubleTree Portland , for online bookings, use group code “M S S”

Rate is $115.00 plus tax per night for standard rooms.

Conference Brochure and registration info will be forthcoming!

12-12-17 Northeast Self Storage Association Webinar

Have Questions? We Have Answer: Ask Our Storage Experts
Tuesday, December 12th at 2:00 PM

We know that running a storage facility can be difficult and confusing at times. That’s why we’re here to help! Three NeSSA Board members will be on call to answer your questions LIVE. This isn’t your typical lecture with 10 minutes of Q&A squeezed in at the end. Take advantage of this time for discussion and problem solving that matters to you and your business. Panelists include Charlie Fritts of Storage Investment Management, Inc., Jessica Lamoureux of Storage Insurance Brokers, and Steve Tranni of Stor-U-Self.

Bylaws Update

Please take a few minutes to read through these. They’ll be voted on in 2018. If the spacing is too distracting, please contact me for a PDF copy of them via email:

As Adopted: ______________________, 2018
The name of the Association shall be Maine Self Storage Association, Inc.
2.01 The office of record of the Association shall be 1293 Main Street, Sanford, ME
04073. The Association may have such other offices either within or without the State of
Maine as the Board of Directors (“Board”) may determine or as the affairs of the
Association may require from time-to-time.
3.01 The purpose of the MeSSA Association shall be:
a. To provide leadership and open lines of communication on issues that affect the
self storage industry.
b. To define and assert standards of excellence in the self storage industry in the
State of Maine.
c. To provide opportunities for members to increase their knowledge of the self
storage industry through research, discussion, and exchange of information.
d. To support, communicate, and cooperate with the national Self Storage
Association (“SSA”), and to take all reasonable steps to encourage its members to
also become SSA members.
e. To do any and all things that are appropriate to further these purposes.
4.01 The Association shall have one class of members. The qualifications and rights of
the members shall be as follows.
4.02 Any individual, partnership, corporation or other entity that has reason to be
interested in the self storage industry or the MeSSA, and who is willing to pay the regular
dues and assessments and to conform with all other requirements and standards of the
Association (as these may be promulgated from time-to-time) shall be qualified to be a
4.03 A qualified applicant may be approved for membership upon payment of such
annual dues, fees and assessments, as the Board of Directors may set.
4.04 All members of the Association are subject to the regulations set forth in these
Bylaws that may from time-to-time be amended.
4.05 Each member shall be entitled to one vote on each matter that is submitted for a vote
by the members. Each partnership or corporate member shall appoint one individual who
shall represent and vote for that member. Each facility is limited to one vote.
4.06 Members who are entitled to vote may do so at any duly-called meeting, by
electronic mail, in person, or by proxy in writing that is dated and filed with the Board of
Directors. A proxy is revocable at any time before it has been exercised.
4.07 Whenever a question arises that requires a vote by the members, the Board of
Directors may call a Special Meeting for such purpose at or the Board may submit the
question(s) to the members for a vote by mail or by electronic mail.
The question(s) shall be decided by the majority of votes received at the office or email
address designated on the ballot:
–by 5:00 p.m. at least 21 days after the date of First Class mailing
–or by 5:00 p.m. at least seven (7) days after the statement of the question(s) to be
voted upon and the ballot to be used for voting thereon have been sent by electronic mail.
The majority of the ballots in the mailed vote shall be as binding for the MeSSA as if the
vote were taken at a duly-called meeting.
4.08 By affirmative vote of two-thirds (2/3rds) of all Board members, the Board of
Directors may suspend or expel a member for cause following an appropriate hearing.
Violation of these Bylaws, unethical practices, or conduct inconsistent with the purposes
of the MeSSA shall be sufficient cause for suspension or expulsion.
4.09 If any member shall be in default in the payment of dues or other charges for a
period of 30 days after the date such payments are due, the member may be deemed to
have resigned its membership. In addition, the member’s voting privileges will be
revoked, and its MeSSA membership may be terminated by the Board of Directors.
4.10 Any member may resign by filing a written resignation with the MeSSA Secretary,
but the member would be obligated to pay any dues, assessments or other charges
theretofore accrued and unpaid.
4.11 Upon written request signed by a former MeSSA member and filed with the MeSSA
Secretary, the MeSSA membership of a former member may be reinstated. Such
reinstatement requires the affirmative vote of two-thirds (2/3rds) of the Board members
and terms as the Board of Directors may deem appropriate.
4.12 Membership in this Association cannot be transferred or assigned, except transfer of
membership is allowed when a facility is sold. If requested, a former facility’s owner’s
membership could pass to the new owner of that facility for the remainder of that year of
membership. No additional dues or other charges would be required.
4.13 All rights and privileges of MeSSA membership shall cease upon termination of
5.01 There shall be an Annual Meeting of the MeSSA members to elect Directors and to
transact such other business as may come before the meeting. The Annual Meeting shall
be held at such time and place as the Board of Directors may determine.
5.02 Special Meetings of the Association may be called by the President, by a vote of
two-thirds (2/3rds) of the Board of Directors or upon the written request of not less than
one-fifth (1/5th) of the MeSSA members.
5.03 The Board of Directors may designate any location within or outside the State of
Maine as the place to conduct any Annual Meeting or any Special Meeting called by the
Board of Directors. If no designation is made, or if a Special Meeting is otherwise called,
the meeting location shall be the registered office of the Association; but if two-thirds
(2/3rds) of the MeSSA members shall meet at any time and place, and consent to the
holding of a meeting, such meeting shall be valid without call or notice, and at such
meeting, any corporate action may be taken.
5.04 Written, printed, or electronic notice stating the location, day, and hour of any
meeting of MeSSA members shall be delivered not less than seven (7) days before the
date of such meeting (either personally, by mail, or by electronic mail) to each member
entitled to vote at such meeting. This notice shall be sent by or at the direction of the
President, or the Secretary, or the Directors or other persons calling the meeting.
In case of a Special Meeting or when required by statute or by these Bylaws, the purpose
or purposes for calling a meeting shall be stated in the notice. If mailed, the notice of
meeting shall be deemed delivered when such notice is sent via U.S. mail postage prepaid
to the MeSSA members’ addresses as they appear in the records of the Association.
5.05 Any action whatsoever or action required by law to be taken at a meeting of MeSSA
members, may be taken without a meeting, if a consent in writing states the action so
taken. This consent shall be signed by all of the MeSSA members who are entitled to
vote with respect to the subject matter thereof.
5.06 Twenty percent (20%) of the MeSSA members shall constitute a Quorum for the
transaction of business. If Quorum is not met, a majority of the MeSSA members who are
present may adjourn any meetings without further notice.
5.07 At any MeSSA meeting, any member who is entitled to vote may vote by proxy. A
proxy vote must be executed in writing by the member or by the member’s duly
authorized attorney-in-fact. No proxy shall be valid after 11 months from the date of its
execution, unless otherwise stated in the proxy. A proxy is revocable at any time before it
has been exercised.
5.08 Election of MeSSA Directors or Officers may be conducted by mail or electronic
mail in such a manner as the Board of Directors may determine.
6.01 The Board of Directors shall manage the property, affairs, and activities of the
MeSSA Association. The Board shall have the power to establish dues and assessments,
determine the proper disbursement of Association funds, interpret the meaning of the
Bylaws, make statements of policy, and exercise any authority necessary for the
direction, supervision or control of the Association.
6.02 There shall not be less than five (5) and not more than nine (9) MeSSA Board
Directors. At their discretion, the Directors may appoint up to nine (9) Alternate
Directors, who shall act as consultants, but who shall not be authorized to vote on issues
before the Board. No more than three (3) Directors shall be Vendor members of the
6.03 The term of office for a Director shall be three (3) years, with the term commencing
and ending concurrently with the Association’s Fiscal Year. The term of office for an
Alternate Director shall be one (1) year.
6.04 Nominations for Directors shall be accepted from any member in good standing.
Nominations may be in writing, or in person at a regular meeting of the membership, as
determined by the Board of Directors. Voting shall happen at the Annual Meeting if a
Quorum of the membership is present. Otherwise, voting may take place at another
regular meeting or via electronic mail. When voting electronically, members shall have
seven (7) days to cast their vote.
Ballots shall be tabulated and certified as determined by the Board of Directors. The
election results shall be announced at the Association’s next membership meeting (if that
meeting coincides with or occurs within 30 days of the tabulation). If not, the results of
the election shall be announced through publication by mail.
6.05 A Director may resign at any time by giving written notice to the Board of Directors.
The resignation shall take effect at the time specified or, if no time is specified, at the
time of acceptance by the Board of Directors.
6.06 A Director may be removed at any time by a majority vote of the Board of Directors
of the Association.
6.07 If a vacancy occurs in the Board, or if the number of Directors increases, the Board
of Directors shall appoint the new Director(s) fill such vacancy. A majority vote of the
Board of Directors shall determine if the new Director(s) may serve (1) only for the
remainder of the unexpired term of his/her predecessor or (2) for a full term in office
commencing with his/her appointment. The Board of Directors may (but is not required
to) fill any vacancy, so long as the total number of Directors remaining shall equal or
exceed the minimum number allowed.
6.08 Regular meetings of the Board of Directors shall be held without other notice than
these Bylaws, immediately after, and at the same place as, the Annual Meeting of the
members. By resolution, the Board of Directors may provide the time and place to
conduct additional regular meetings of the Board. In addition, citation of such resolution
must be included in the Minutes of the meeting when such resolution was adopted and
those Minutes must be circulated prior to the date(s) scheduled for such meeting(s).
6.09 Special Meetings of the Board of Directors may be called by or at the request of the
President or any three (3) Directors. The person or persons authorized to call Special
Meetings of the Board may choose any location to hold such meetings, so long as the
location shall be reasonably convenient for a Quorum to be present.
6.10 Notice of any Special Meeting of the Board of Directors shall be given at least five
(5) days beforehand by written notice delivered personally or sent by mail or electronic
mail to each Director at his/her address as shown in the MeSSA Records. If mailed, such
notice shall be deemed to be delivered when sent via U.S. mail postage prepaid.
Any Director may waive notice of any meeting. Attendance by a Director at any meeting
shall constitute a waiver of notice of such meeting, except when a Director attends a
meeting expressly to object to the transaction of any business because the meeting was
not lawfully called or convened. The notice or waiver of notice does not need to state the
business to be transacted or the purpose of any regular or Special Meeting of the Board,
unless specifically required by law or by these Bylaws.
6.11 A majority of the Board of Directors shall constitute a Quorum for the transaction of
business at any meeting of the Board. If a Quorum is not present, a majority of the
Directors in attendance may adjourn any meetings without further notice.
6.12 Actions taken by a majority of the Directors present at a meeting (when a Quorum is
present) shall be considered the action of the Board of Directors, unless a greater number
of Directors is required by law or by these Bylaws for such action.
6.13 Directors shall not receive any salaries or other compensation for their services as
Directors, per se, but nothing herein contained shall be construed to preclude any
Director from serving the Association in any other capacity and to receive compensation.
6.14 Any action or any action required by law to be taken at a Directors’ meeting, may be
taken without holding a meeting or conducted by an email vote.
7.01 The Officers of the Association shall be a President, one or more Vice Presidents, a
Secretary, a Treasurer and such other Officers as may be elected in accordance with the
provisions of this Article. The Board of Directors may choose to elect or appoint such
other Officers, including one or more Assistant Secretaries and one or more Assistant
Treasurers. Such additional Officers would be authorized to perform the duties
prescribed, from time-to-time, by the Board of Directors. The same person, except the
Board President, may hold any two (2) or more offices.
7.02 Except for Assistant Secretaries or Assistant Treasurers (who may be outside the
Board of Directors and not required to be members of the Association), all Officers of the
Association (a) shall be MeSSA members in good standing, and (b) shall be members of
the Board of Directors with sufficient time remaining in their individual terms of office to
complete their tenures as Officers while still serving as Directors.
7.03 At their regular Annual Meeting, the Board of Directors, shall elect the Officers of
the Association for one (1) year terms. If Officers are not elected at that meeting, the
election shall be conducted as soon thereafter whenever it is convenient for the Board, or
by mail or electronic mail. New offices may be created and filled at any meeting of the
Board of Directors. Each officer shall hold office until his/her successor has been duly
elected and qualified.
7.04 Any Officer elected or appointed by the Board of Directors may be removed by a
simple majority vote of the entire Board of Directors if such removal would serve the
best interests of the Association. However, any removal shall be without prejudice and in
accordance with that Officer’s contract rights, if any.
7.05 A vacancy in any office, because of death, resignation, disqualification or otherwise,
may be filled by appointment by the Board of Directors for the unexpired portion of the
7.06 The President shall be the principal Executive Officer of the Association and shall
supervise and control all of the business and affairs, generally, for the Association.
He/she shall preside at all meetings of the MeSSA members and of the Board of
Directors. He/she may execute (with the Secretary or any other proper Officer of the
Association so authorized by the Board of Directors), any deeds, mortgages, bonds,
contracts, or other instruments that the Board of Directors require. However, in cases
when expressly delegated by the Board of Directors or by these Bylaws or by statute,
other Officers or Agents of the Association may sign and execute such documents.
Overall, the President shall perform all duties of the office of President and such other
duties as may be determined by the Board of Directors from time-to-time.
7.07 In the absence of the President or in the event of his/her inability or refusal to act,
the Vice President (or in the event there be more than one Vice President, the Vice
Presidents in order of their election) shall perform the duties of the President. As Acting
President, the Vice President(s) shall be given all the powers of the President and be
subject to all the restrictions of the office of the President. Any Vice President shall
perform such other duties as from time-to-time may be assigned to him/her by the
President or Board of Directors.
7.08 The Secretary shall: (1) keep the Minutes of the meetings of the members and of the
Board of Directors in one or more books provided for that purpose; (2) give all notices in
accordance with the provisions of these Bylaws or as required by law; (3) be custodian of
the MeSSA records on behalf of the Association, in accordance with the provisions of
these Bylaws; (4) keep a register of all MeSSA members’ addresses that are furnished to
the Secretary by each member; and (5) in general, perform all the duties of the office of
Secretary and such other duties as from time-to-time may be assigned to him/her by the
President or by the Board of Directors.
7.09 If required by the Board of Directors, the Treasurer shall obtain a bond with surety
or sureties for the faithful discharge of his/her duties in such sum as the Board of
Directors shall determine. The Association shall bear the cost of any bonds required. The
Treasurer shall: (1) be responsible and have charge and custody of all funds and securities
of the Association; (2) receive and give receipts for monies due and payable to the
Association from any source whatsoever, and deposit all such monies in the name of the
Association in such banks, trust companies, or other depositories as shall be selected in
accordance with the provisions of Article IX of these Bylaws; and, (3) in general,
perform all the duties of the office of Treasurer and such other duties as from time-totime
may be assigned to him/her by the President or by the Board of Directors.
7.10 If required by the Board of Directors, the Assistant Treasurers shall obtain bonds
(with sureties as determined by the Board of Directors) for the faithful discharge of their
duties. The Association shall bear the cost of any bonds required. The Assistant
Treasurers and Assistant Secretaries, in general, shall perform such duties as shall be
assigned to them by the Treasurer or the Secretary or by the President or the Board of
8.01 By a resolution approved by a majority of the Directors, the Board of Directors may
designate and appoint one or more Committees. Each Committee shall consist of one (1)
or more Directors and such other MeSSA members who may be Directors or regular
MeSSA members. The Committee shall have and exercise the authority (to the extent
provided in said resolution) of the Board of Directors in the management of the
Association. However, Committees shall not be allowed to amend, alter or repeal the
Bylaws, nor are Committees authorized to appoint or remove any Committee members,
any Director or Officer of the Association.
8.02 Other Committees may be formed to manage the Association However, such
Committees would not be given the same authority as the Board of Directors. Such
Committees could only be established by a resolution that is approved by a majority of
the Directors present at a meeting with a Quorum present. Unless otherwise provided in
such resolution, members of such Committees must be MeSSA members who are
appointed by the President of the Association. The MeSSA President shall be, ex officio,
a member of any such Committee at his/her own discretion and any Committee member
may be removed by the President, if he/she determines such removal would best serve the
interests of the Association.
8.03 Each member of a Committee shall continue his/her membership until the period
designated by the Board of Directors expires or until the next Annual Meeting of the
members of the Association and until his/her successor is appointed. Membership would
not continue if (1) the Committee is terminated, (2) such member is removed from the
Committee, or (3) such member ceases to qualify as a member.
8.04 The person or persons authorized to appoint the members of a Committee shall
appoint one Member of each Committee as Chairperson.
8.05 Vacancies in the membership of any Committee may be filled by appointments
made in the same manner as the original appointments.
8.06 Unless otherwise provided in the resolution of the Board of Directors designating a
Committee, a majority of the whole Committee shall constitute a Quorum. Actions taken
by a majority of the members at a meeting with a Quorum present shall be accepted as
the action of the Committee.
8.07 Each Committee may adopt rules for its own governance that are consistent with
these MeSSA Bylaws or with rules adopted by the Board of Directors.
9.01 The Board of Directors may authorize any Officer or Officers, Agent or Agents, of
the Association (as well as the Officers so authorized by these Bylaws), to enter into any
contract and to execute or deliver any instrument in the name of and on behalf of the
Association. Such authority may be general or confined to specific instances.
The Board of Directors may, solely in behalf of and for the benefit of the Association,
approve and contract for any individual purchase, project or activity that requires an
outlay less than Twelve Thousand Dollars ($12,000.00). However, sufficient,
uncommitted monies must be available prior to any purchase, project, or activity in order
to be approved. Commitments for any purchase, project, or activity having a cost in
excess of Twelve Thousand Dollars ($12,000.00) must be approved by a majority vote of
the entire MeSSA membership.
9.02 All checks, drafts or orders issued for payment of money, notes or other evidences
of indebtedness in the name of the Association shall be signed by such Officer or
Officers, Agent or Agents, of the Association, from time-to-time, as designated by a
resolution of the Board of Directors. However, any such instruments in excess of Ten
Thousand Dollars ($10,000.00) must be executed by signature of two (2) Officers of the
Association, one of whom must be the Treasurer or an Assistant Treasurer and the other
must be the President, or by a Vice President who has been expressly authorized to act in
this capacity by the Board of Directors. Executing two (2) or more such instruments at
the same time in order to avoid this Ten Thousand Dollars ($10,000.00) stricture, is
expressly prohibited.
9.03 All funds of the Association shall be deposited from time-to-time to the accounts of
the Association in such banks, trust companies, or other depositories as the Board of
Directors may select. The Federal Deposit Insurance Corporation (FDIC) must insure all
such depositories.
9.04 The Board of Directors may accept, on behalf of the Association, any contribution,
gift, bequest, or devise for the general purposes or for any special purpose of the
10.01 The Association will keep correct and complete Books and Records of account and
shall also keep Minutes of the proceedings of its members, Board of Directors, and
Committees having any of the authority of the Board of Directors. In addition, the
registered or principal office shall maintain an up-to-date Record giving the names and
addresses of the members entitled to vote. Any member, or his/her Agent or Attorney
may inspect all Books and Records of the Association, for any purpose and at any
reasonable time. Financial reports consisting of at least an Income Statement and Balance
Sheet shall be provided annually to the membership.
11.01 The beginning and end of the Fiscal Year of the Association shall be the calendar
12.01 The Board of Directors may determine the amount of initiation fee, if any, the
Annual Dues and assessments payable to the Association by members, from time-to-time.
12.02 Dues may be paid in advance to cover a membership period of 12 months, except
the initial year’s dues for any Member shall be pro-rated on a monthly basis.
12.03 See Sections 4.09 and 4.08 of Article IV.
13.01 The Association shall defend and hold harmless all present and former Directors
and Officers of the Association should any legal action be brought against them arising
from Association business. MeSSA is not liable for any action taken or omitted by a
present or former Officer or Director the Association, except in the case of gross
negligence or dishonesty.
14.01 Upon dissolution of the Association, any funds remaining shall be distributed to
one (1) or more qualified charitable or educational non-profit organizations that would be
selected by the Board of Directors. No funds whatsoever shall be distributed to the
members of the Association.
15.01 These Bylaws may be altered, amended or repealed and new Bylaws may be
adopted by a vote of two-thirds (2/3rds) of the Board of Directors at any regular or
Special Meeting of the Board of Directors.
16.01 These Bylaws were amended on March, 2006 to allow Officers and Board
members to vote on issues electronically.
16.02. These Bylaws were amended in whole on ____________________, 2018.

Save the Dates! March 22 & 23, 2018

Lots more information to come, so stay tuned, but definitely mark your calendars for the 2018 Maine Self Storage Association Conference!

Winter Meeting!

Our winter meeting will be on January 18, 2018 at the Muddy Rudder in Yarmouth.

Take a break from snow removal and join us for food, drink and our “Panel of Experts.”

View Our 2017 MeSSA Conference Brochure Here!

2017 Conference Brochure

Welcome Pat Watson to our BOD

Pat Watson has joined our Board of Directors to assist with our planning and implementation of events. We welcome her expertise and knowledge to our BOD. We look forward to having her insight in the year 2017. Her contact information is below:


Patricia A Watson,

V.P. Self Storage Buildings &

Custom Engineered Buildings

Flexospan Steel Buildings, Inc.

P.O. Box 515

Sandy Lake, PA.  16145


724-376-3864 Fax

Unit Trac is a Featured Speaker at Conference!

Unit Trac is a featured speaker at our 2017 conference! Unit Trac is a cloud-based self storage management software with key features that include a user-friendly interface, interactive facility map, custom website, credit card processing, financial reporting and more that can be accessed from anywhere, anytime on any device allowing you to serve customers quickly and professionally.
Representing Unit Trac at our conference is co-founder Jillian Smallenberger. Amongst other professional responsibilities, Jillian worked for a leader in self-storage buildings. From site selection to construction, business development and operating a storage facility, Jillian understands the responsibilities, joys and challenges of being a self storage owner because she is one – just like you. Jillian will speak on Thursday afternoon on managing your storage facility with greater efficiency. Every facility and customer base is different, but Jillian will share how to help your business operate better using proven tools – regardless of the size.
We can’t wait to hear Jillian speak on behalf of Unit Trac! Conference brochures are being sent next week with registration forms.

Unit Trac offers a full-feature demo and a 30-day risk free trial with straightforward monthly pricing and no contracts.  Customer support is inclusive and software updates are free.  For more information, visit

SSA New Orleans Spring Conference

Pre-registration discounts for the SSA 2017 SSA Spring Conference & Trade Show in New Orleans expire on February 10th, so make sure to register now for the event, which will take take place March 15th-17th at the New Orleans Marriott.
You can find out everything you need to know in our brochure, including details on the Self Storage Economic Summit, the Mid-Size Owners Group and the Managers Summit (all of which require a separate fee). The SSA website has information about registering. The official hashtag will be #SSASpring17.

Conference brochures to be sent Feb 1st!

We are sending out our conference brochures February 1st to all of our members. Please email if you need to update address, phone number, email, or any other pertinent information. The brochure will include registration form and instructions on where to mail payment. Thank you for your continued support of our association!

2017 Conference Speakers Include…

Scott Zucker –

If you haven’t had the opportunity to hear Scott speak, this is the ideal setting to meet him in an intimate discussion, with plenty of time for questions. If you have met him before, you understand his legal counsel and advice are priceless! We welcome Scott Zucker back to the state of Maine. Scott Zucker specializes in business and commercial litigation with an emphasis on dispute resolution in the areas of construction, real estate, employment, landlord-tenant and franchise law. Scott represents companies in matters relating to contract claims, loss and damage claims, delay and productivity claims, premises liability actions and tenant dispossessory. Scott is one of two lawyers representing the Self Storage Association at events, conferences, and blog posts. He also runs the Self Storage Legal Network, along with D. Carlos Kaslow.

Tron Jordheim –

Tron Jordheim is the Business Development Manager for Store Here Management. He was formerly the chief marketing officer of one of North America’s largest privately held self storage companies, and director of the industry’s leading award winning call center. Tron is a frequent speaker at global self-storage events and a contributor to industry trade journals. He has done consulting in four countries. Tron started his first business in the sixth grade with a roll of paper towels and a can of window cleaner and has been running businesses ever since.

Tron will be speaking Thursday afternoon, with a Workshop style presentation, titled “Sales and Marketing”. We will learn how to: Rent to people who you are missing – Increase your sales conversion rates – Drive more demand for only a few dollars a day – Appeal to today’s savvy online shopper.

MeSSA 2017 Conference Dates Announced

The 2017 MeSSA conference will be held Thursday March 23 and Friday March 24. Please save the dates. The location will be South Portland, Maine at the Doubletree by Hilton Hotel.

Please Save the Date – January 5th Meeting

Please mark your calendars for a dinner meeting for MeSSA members, Thursday January 5th from 5:30pm to 8:00pm at The Muddy Rudder Restaurant. The topic for this meeting is “Do’s and Don’t’s of Self Storage”. Please arrive for a 5:30pm cocktail half hour, with casual networking. Then, we will conduct a fun and informal meeting throughout dinnertime.

Thanks to our Vendor Social Mixer Sponsors

Thank you to our Vendor Social Mixer Sponsors!

Boyd and Boufford Insurance Agency, LLC

Flexospan Steel Buildings, Inc.

SVN – Sperry Van Ness




Interested in a MeSSA Board position?

If you are interested and/or have questions about what the responsibilities for a board member is, please contact us! There are many ways to be involved on the board – we would like to hear from you. Please email Mark Adler, MeSSA President, at


2016 Annual Conference Brochure

SSA’s 2016 Spring Conference & Trade Show



SSA’s 2016 Spring Conference & Trade Show

March 31 – April 1, 2016

Hyatt Regency | Dallas, Texas


Our events are developed by self storage professionals…for storage professionals. Your further success is our goal. At our 2016 Spring Conference & Trade Show, you’ll find sessions with topics geared to you, the facility owner/operator. This is your chance to learn from the best, network with your peers and the industry’s top suppliers, and discover Texas Hospitality at its best!
Experience for yourself the power of SSA as we present a program packed with timely information for individuals responsible for every segment of the self storage industry…site and area managers, owners, developers, suppliers…those who have made a significant investment in self storage.


2016 Spring Conference & Trade Show Lineup Includes:

  • Not-to-Miss Self Storage Economic Summit
  • Two Days of Trade Show
  • Networking Receptions
  • Roundtable Discussions
  • “Marketing to Millennials” General Session Panel
  • Full Day Managers Summit
  • Keynote Address by Hessam Nadji, Senior Executive Vice President, Marcus & Millichap
  • Concurrent Educational Sessions for Owners/Operators and Managers
  • Self Storage Facilities Tour
  • Self Storage Legal Network (SSLN) Power Hour


Register early and save:

2015 MeSSA Conference at Hollywood Casino, April 16 & 17 – Keynote Speaker Attorney Scott Zucker

WE ARE DOING WHAT OUR MEMBERS LOVE again this year . . . bringing back Attorney Scott Zucker as our keynote speaker on April 16th & 17th. Everyone loves FREE self storage legal advice, not to mention a fun and information-packed two days at Hollywood Casino. After registration on the 16th at  12:00 noon, Scott kicks off the conference at 1:00 pm. Come interact with Scott and get answers to those “What do I do if . . .” questions that you have always wondered about. Our “Vendors in the Spotlight”, Sperry Van Ness Commercial Real Estate Advisors, U-Haul of Maine & New Hampshire, Syrasoft Self Storage Software, Bader Company, Flexospan Steel Buildings, and Storage Auction Solutions, will inform us about topics that are current and relate to our businesses on Thursday afternoon. The MeSSA sponsored cocktail reception will be Thursday evening, the 16th. This is a fun networking and social event with beverages, food, and raffles for free slot play and a 50/50 cash prize.

On Friday morning, the 17th, we are welcoming Glenn Walton to our conference once again. He will speak to us about “Customer Service for Self Storage Owners and Managers”. After a tasty lunch, we will spend the afternoon with Scott when you will have another chance to gather FREE legal advice. And not to mention the door prizes from our vendors! Gift baskets, a Kindle, an IPad, and more were last year’s prizes! The event wraps up on Friday afternoon with a cash prize drawing.

This event is a “must attend”, so put these dates on your calendar and register now by clicking on Events, scrolling the calendar to April, and selecting the Annual Conference. The first attendee from a member facility always attends for FREE, each additional attendee per facility is only $40. Non-members may attend for only $75, which can be applied toward their 2015 dues at the conference if they become a member! Please join us once more for a very affordable, very enjoyable, and very informative event put on by YOUR state self storage association. FMI contact Mark at



Scott Zucker is a partner in the law firm of Weissmann & Zucker, P.C. in Atlanta, Georgia. Scott specializes in business litigation with an emphasis on real estate, landlord-tenant and construction law and represents companies throughout the country in resolving their commercial disputes in state or federal courts and through Alternate Dispute Resolution. Scott works with property owners in reviewing and drafting leases, construction contracts and employment agreements and in evaluating property management operations. Scott also defends landlords against tenant loss and damage claims and premises liability actions. Scott is a frequent lecturer at national conventions and is a contributing legal writer for industry trade magazines. He is the author of Legal Topic in Self Storage: A Sourcebook for Owners and Managers. He is also a partner in the Self Storage Legal Network; a subscription based legal services for self storage owners and managers.

2015 MeSSA Conference, Hollywood Slots, Bangor, ME - April 16 & 17

Scott Zucker

What You Missed at the March 5, 2015 Member Meeting with Storage Business Owners Alliance

This was a great evening to beat the (long) winter blues and just get out to be with others in our industry. Our location was great – plenty of parking and a nice, bright meeting room made Duffy’s Tavern in Kennebunk a good choice. There was something on the menu for everyone. After a brief business meeting and talk of our future conference at Hollywood Casino on April 16 & 17, MeSSA welcomed Philip Ross, Director of Inside Sales for the Storage Business Owners Alliance (the SBOA) as our speaker for the evening. The Storage Business Owners Alliance offers discounted programs and services from industry-leading vendors in the self storage industry. They provide substantial discounts on operating expenses that are already used in the everyday operations of our facilities. Phil presented information on how SBOA works and how it would work for us. We all like to save money. It is free to be a member of SBOA, so that makes the deals even better. The member attendees and 3 guests had an enjoyable evening of networking and information.

For more information on SBOA’s specific discounted programs and services offered, or SBOA Tenant Insurance, check out their website at See you in Bangor!

What You Missed at the MeSSA Member Meeting – January 15, 2015 in Yarmouth


When you read this review of our last meeting, you will know that you missed an informative and fun time at the Muddy Rudder Restaurant. As usual, this is one of our best member meetings during the year. We do a little business and have some fun, too. The food and service were excellent (thank you, Gerry), and the room was bright and inviting. We had a full house, but could have squeezed you in if you had come. Lots of catching up and making friendly acquaintances took place during our meet and greet time. While waiting for our delicious dinners, our panel of experts spoke on varied topics from raising rental rates to energy efficient lighting, with a few amusing stories in between. After dining, Pete Bouchard, Chief Meteorologist for WHDH Channel 7, Boston, shared his career experience and read some of his “fan mail” to us. We only wish we were so popular. Thank you for entertaining us. The BOD met beforehand at 3:00 and, with coffee in hand, fine tuned plans for our future events. You can find our future events by clicking the “Events” tab at the top of the website. See you next time.

Thank you to our panel of experts Donna Theall, E-Z Self Storage, Ellsworth, Don Plourde, Pondwood Self Storage, Winslow, Julie Bouthillette, Wells Storage Solutions, Wells, and Matt Hynes, U-Haul of Maine and New Hampshire.



In this photo, your Board of Directors: Connie Neville, Sperry Van Ness, Mark Adler, Safe Storage Sanford & Kezar Falls, Scott Young, Halls Self Storage, Sherri Brown, Arenhall Corporation, Julie Bouthillette, Wells Storage Solutions, Kelley Young, Halls Self Storage, Guest-Pete Bouchard, Meteorologist Channel 7, Boston, Rhonda Hallett Pope, Adams Park Storage, Matt Hynes, U-Haul of Maine & New Hampshire, and Holly Watkins, Sanford Storage Solutions




SSA Promotes Timothy J. Dietz to Chief Operating Officer


Alexandria, VA – Self Storage Association (SSA) President & CEO Michael T.Scanlon, Jr., today announced that Sr. VP of Government Relations Timothy J. Dietz, CAE, has been promoted to the position of chief operating officer (COO) effective immediately. Scanlon said Dietz will take on additional executive responsibilities while continuing to manage advocacy duties for the SSA and its 5,500 members throughout 2015.

Scanlon, who previously announced his intent to retire this September, said the organizational adjustments will ensure continuity of administrative coordination during the transition process. Dietz joined the organization in 2004 and has filled various executive functions, most recently overseeing lobbying activities nationwide that have significantly improved the business arena for the 48,000-plus property real estate sector.

“I have had the opportunity to work with Tim Dietz for many years, and as I look toward retirement this fall, I know for sure that he is prepared to take on additional responsibilities that will take the SSA to the next level,” said Scanlon. “As COO, Tim will become more involved in the Association’s decision-making process and interactions with the board of directors. He has done great work in managing our communications activities – including the development of SSA Globe magazine into the largest-circulation publication in the self storage industry – and leading our many lobbying successes in states throughout the country.”

Prior to joining SSA, Dietz held government relations and communications roles for various nationally-focused organizations, including chief lobbyist for MACTEC, Inc., a Colorado-based environmental remediation government contractor; and management of investor relations for Alexandria, Virginia-based Metrocall, Inc. In 2011 the George Mason University graduate completed his Certified Association Executive (CAE) designation through ASAE, the Center for Association Leadership, which is based in Washington, D.C.

“Over the past decade, Mike Scanlon has overseen tremendous progress in the development of the national Self Storage Association (SSA), an organization that represents a still-young yet robust real estate segment,” said Dietz. “Under his leadership, this organization has consistently provided improved benefits and important representation for self storage owner/operators. I look forward to working closely with Mike and the entire SSA team as we continue to provide our members with a superb association experience.”


Follow Tim Dietz throughout the year on Twitter at @SSA_TDietz and feel free to email him at